Refund Policy
Our return policy allows for the return of unused, unopened product within 30 days of the original purchase date. To be eligible for a return, you must provide proof of purchase.
If you decide to return your product within the 30-day window, please contact our customer service team to initiate the return process. We will provide you with instructions on how to package and ship the product back to us.
Once we receive the returned product and verify that it is unused and unopened, we will issue a refund to the original form of payment. Please note that it may take 5-7 business days for the refund to appear on your account.
Please be aware that we do not cover the cost of return shipping, and any shipping fees originally paid are non-refundable. Additionally, we reserve the right to refuse returns that do not meet our criteria for unused and unopened products.
Thank you for choosing us and we hope you are satisfied with your purchase. If you have any questions or concerns about our return policy, please do not hesitate to contact us at support@immergehealth.com.